Last updated: March 2026
1. Introduction
This Privacy Policy explains how Tsvetelina Ruskova ("I", "me", "my"), operating the website tsvetelinaruskova.com, collects, uses, and protects your personal data. I am committed to protecting your privacy and handling your data in accordance with the General Data Protection Regulation (GDPR) and applicable Bulgarian data protection law.
By using this website and submitting any forms, you agree to the terms of this Privacy Policy.
2. Who is Responsible for Your Data
Data Controller: Tsvetelina Ruskova
Website: tsvetelinaruskova.com
Email: email@tsveteempower.me
3. What Data I Collect
I collect personal data only when you voluntarily provide it. This includes:
Contact form submissions — your name, email address, and the message you write when you reach out via the contact form on this website.
Discovery call bookings — your name and email address if you book a free discovery call.
Email correspondence — any personal information you share when communicating with me directly by email.
I do not collect sensitive personal data such as health information, financial data, or data relating to minors.
4. How I Use Your Data
Your personal data is used solely for the following purposes:
To respond to your enquiry or message submitted via the contact form.
To schedule and conduct a free discovery call or coaching session.
To communicate with you about coaching services you have expressed interest in.
To fulfil any contractual obligations if you become a coaching client.
I do not use your data for automated decision-making or profiling.
5. Legal Basis for Processing
I process your personal data on the following legal bases under GDPR Article 6:
Legitimate interest — to respond to enquiries you initiate.
Contractual necessity — to deliver coaching services you have agreed to.
Consent — where you have freely given consent by submitting a form or contacting me directly.
6. How Long I Keep Your Data
I retain your personal data only for as long as necessary:
Contact form enquiries are kept for up to 12 months and then deleted.
Coaching client correspondence and session notes are retained for up to 3 years for professional accountability purposes, then securely deleted.
You may request deletion of your data at any time (see Section 9).
7. Who I Share Your Data With
I do not sell, rent, or share your personal data with third parties for marketing purposes. Your data may be processed by the following trusted service providers strictly to operate this website and deliver services:
Namecheap Inc. — website hosting and domain registration (USA, with EU-adequate safeguards).
SiteJet — website builder platform used to operate this website.
Google LLC — Google Search Console for website performance monitoring (no personal visitor data is shared).
All third-party providers are required to handle your data securely and in compliance with GDPR.
8. Cookies
This website may use essential cookies to ensure basic functionality. No marketing or tracking cookies are used without your explicit consent. You can control or disable cookies through your browser settings at any time. Disabling cookies may affect some functionality of the website.
9. Your Rights Under GDPR
As a data subject, you have the following rights:
Right of access — you can request a copy of the personal data I hold about you.
Right to rectification — you can ask me to correct inaccurate or incomplete data.
Right to erasure — you can ask me to delete your personal data ("right to be forgotten").
Right to restriction — you can ask me to limit how I use your data.
Right to object — you can object to processing based on legitimate interest.
Right to data portability — you can request your data in a portable format.
To exercise any of these rights, please contact me at email@tsveteempower.me. I will respond within 30 days in accordance with GDPR requirements.
10. Data Security
I take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. This website uses SSL encryption (HTTPS) to secure data transmitted between your browser and the server.
11. Children's Privacy
This website is not directed at children under the age of 16. I do not knowingly collect personal data from minors. If you believe a minor has submitted data through this website, please contact me immediately at email@tsveteempower.me so I can delete it promptly.
12. Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect changes in legal requirements or how I operate. The "Last updated" date at the top of this page will always reflect the most recent version. Continued use of this website after any changes constitutes acceptance of the updated policy.
13. Right to Lodge a Complaint
If you believe your data has been handled improperly, you have the right to lodge a complaint with the Bulgarian supervisory authority:
Commission for Personal Data Protection (CPDP) Website: https://www.cpdp.bg
Email: kzld@cpdp.bg
Address: 2 Prof. Tsvetan Lazarov Blvd, Sofia 1592, Bulgaria
14. Contact
For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:
Tsvetelina Ruskova
Email: email@tsveteempower.me Website: tsvetelinaruskova.com
